We do everything to support the operators’ business and allow them to operate professionally, efficiently and without concerns.
Even the value offered by our Customer Service does not end with the resolution of technical problems. Instead, we want to support you in every phase of your work:
- we offer our help in choosing the most suitable solutions and configurations for the client’s activity and objectives
- we plan and execute the first installations together with the customer’s technicians
- we organize technical training dedicated to the programming, maintenance and diagnostics of Paytec systems
- we provide a tailored telephone or videoconference assistance to analyze and identify solutions to compatibility problems or a malfunctioning
- we collect ideas, suggestions and recommendations on how to continuously improve our offer