Product return request
Did you order the wrong product and want to return an item? Fill out the form below to request return authorization, and wait for the response from our sales office before returning the products.
In the meantime, we remind you of the provisions of article 6 of our General Conditions of Sale:
6.1 Paytec shall not accept any returns application or procedure 12 (twelve) months after the date of delivery of the Products to the Customer.
6.2 Returns must be previously checked, agreed upon and authorized in writing by Paytec. They must be received by Paytec within 30 (thirty) days from the date of authorization. After such term has expired, any returns arrangement or authorization shall cease to have effect.
6.3 Any returns costs are at the charge of the Customer only.
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